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No shows cause service delays and denial of service to other clients as well as being costly. A no show is when a client does not cancel within a half-hour of the scheduled time or does not appear within 5 minutes of the vehicle’s arrival. These can result in a suspension of the client’s privileges until the no show rides are paid for. A copy of our no show policy is available upon request. Give us a call at 937-548-0437 for more information.
We receive no funding from the Darke County Commissioners and therefore the county rate is not subsidized. The rate for County service is $1.00 per mile from pick-up point to drop-off point, regardless if either the drop-off or pick-up is located in the Greenville City limits. County service is available Monday thru Friday 8:00 am to 4:30 pm if a driver is available.
Packages and bags are welcome, however, they must be under the control of the passenger. The driver is under no obligation to assist in the loading or unloading of packages. Clients that require special assistance with their personal requirements may provide a personal care attendant to assist with personal special requirements. We suggest anyone with more shopping bags than can sit on their lap, use a personal shopping cart. For more information, please call 547-1811.