Who is responsible for the delivery of power to my home or business?
DP&L and Vectren will continue to deliver your electricity/natural gas and will be responsible for maintaining the system that delivers energy into your home. As your energy delivery company, they will continue to respond around-the-clock to outages, service calls and emergencies regardless of your supplier.

Show All Answers

1. What is governmental aggregation?
2. Why is my community able to choose a certified competitive supplier on my behalf?
3. How can Dynegy or Constellation offer a lower price than utilities?
4. What stays the same if we choose Dynegy (electric) or Constellation (gas)?
5. What are my energy supply choices if I decide to opt out?
6. What is the rate as part of the aggregation?
7. What if I wish to cancel after joining the program?
8. What are the fees if I choose to cancel?
9. Am I Eligible to Participate?
10. What is Community Choice Aggregation and how can I benefit?
11. Why would a community pursue Community Choice Aggregation?
12. What does “opt-out” mean?
13. What happens if I do not send in the opt-out form?
14. What if utility default rate decreases?
15. What happens when the Aggregation Contract Term expires?
16. Who will bill me for electricity? Will I get two bills?
17. Who is responsible for the delivery of power to my home or business?
18. Who do I call to report a power outage or problems with my electric or gas service?
19. Can I still have my payment automatically deducted from my checking account?
20. Can I stay on budget or level billing?