What does “opt-out” mean?
“Opt-out” means that City of Greenville leaders are operating under the assumption that its residents want to participate in the Community Choice Aggregation Program, but you can decide not to participate. You can opt-out by returning the out-out form you receive from the selected supplier(s), or through the call center using the phone number provided on this form within the deadline period. If you opt-out, you will not be enrolled as an electricity or natural gas customer with the City of Greenville’s selected supplier(s) and will continue to be served by your current supplier(s). You will also NOT receive the City of Greenville’s competitively-priced electricity and natural gas rate. Regardless, ALL residents will continue to have the electricity and natural gas distributed by the local Utility (DP&L and Vectren).

Show All Answers

1. What is governmental aggregation?
2. Why is my community able to choose a certified competitive supplier on my behalf?
3. How can Dynegy or Constellation offer a lower price than utilities?
4. What stays the same if we choose Dynegy (electric) or Constellation (gas)?
5. What are my energy supply choices if I decide to opt out?
6. What is the rate as part of the aggregation?
7. What if I wish to cancel after joining the program?
8. What are the fees if I choose to cancel?
9. Am I Eligible to Participate?
10. What is Community Choice Aggregation and how can I benefit?
11. Why would a community pursue Community Choice Aggregation?
12. What does “opt-out” mean?
13. What happens if I do not send in the opt-out form?
14. What if utility default rate decreases?
15. What happens when the Aggregation Contract Term expires?
16. Who will bill me for electricity? Will I get two bills?
17. Who is responsible for the delivery of power to my home or business?
18. Who do I call to report a power outage or problems with my electric or gas service?
19. Can I still have my payment automatically deducted from my checking account?
20. Can I stay on budget or level billing?